Last week, we attended a hospitality industry event "Hospitality India Conclave 2012" in Mumbai. The event was organized by Confianza in association with Hospitech. It was a day long event attended by 160+ executives from leading hotels. Few titles of the attendees were - Head of IT, Sales Head, Purchase Head, Director, CEO, Marketing Head, Vice President. We will be publishing all discussions happened during the event in series of posts. We will pickup key discussion pointers from the event, do our own research, add pointers and publish posts (starting from this one).
In a panel discussion, there was a very interesting point made by Alan D'Mello, Associate Director, Marketing & Communication, Daman Hospitality. Alan said that design of a hotel is very important, because the most engaging thing in social media is 'picture'. Photos attract customers the most than anything else in social media.
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